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    FAQs - Ordering Online Returns and Exchanges Shipping Stock Inquiry Product Help Denim Care Delivery and Returns
    • Articles in this section

      • Can I cancel or change my order?
      • Why was my order cancelled / not processed
      • How do I use my discount code?
      • I didn't receive a confirmation/shipment email
      • How can I pay for my order?
    • Articles in this section

      • What is Mavi's returns policy?
      • How do I return my order?
      • Can I return a full price product?
      • Can I return sale items?
      • Do I have to pay for my return postage?
      • How long will it take for my return to be processed?
      • I paid with Afterpay. Can I still get a refund?
      • I have an issue a Mavi item I bought from another retailer
      • I received a faulty or incorrect item!
    • Articles in this section

      • When will my order be sent out?
      • How do I track my order?
      • Can I get my order sent via Express Post?
      • Do you ship internationally?
    • Articles in this section

      • Do you still have this style or something similar in stock?
      • Are you getting a restock of a particular item?
      • Where can I find Mavi Jeans Products?
    • Articles in this section

      • Do you offer gift cards or gift certificates?
      • Are your products Vegan?
      • How do I know what size I am?
      • Where are your products made?
      • Will my jeans stretch?
    • Articles in this section

      • How can I best care for my Mavi Jeans?
      • The button fell off my jeans. What can I do?
    • Articles in this section

    Can I cancel or change my order?

    We want to get your order to you as soon as possible, so once an order is confirmed it usually can’t be changed or cancelled, unfortunately.

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